Crowdsourcing for Renewable-Energy Talent

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Remember how you recognized early on that renewable energy was the wave of the future? That’s why you’ve put yourself in a position to be at the forefront of this trend. Whether it’s solar, offshore wind or any other form of renewable energy, the industry is expanding so quickly, in fact, that it can be difficult to find green energy talent.

Visage helps you fill your renewable-energy jobs with people that are not looking. Passive talent makes up 75% of the talent market. Our platform helps clean energy employers connect with this talent instantly.

Crowdsourcing “Green” Talent

At Visage, we take the time to find the best candidates for renewable-energy jobs and put them right in front of you. We know how hard it can be to find suitable green energy talent. After all, more than 200,000 people already work in the solar industry alone. Even more impressively, experts expect this number to double by 2020.

It’s not just solar energy that’s experiencing growth though. In fact, 2015 saw the largest annual increase in renewable electricity in history. The only unfortunate aspect of this growth is the fact that it leads to a shortage of green energy talent as more renewable-energy jobs become available.

Leading the Way in Green Energy Talent

Cities all over the world are working toward increasing their renewable-energy capabilities, but the San Francisco Bay Area is leading investment in green tech. Unlike some other areas, they’re focusing on more than just one or two sources. In fact, the city hopes to reach the 100 percent renewable-energy mark through solar, wind, biomass, biofuels, geothermal and hydro-powered electricity.

Regardless of your company’s location, you can connect instantly with the best green energy talent through the Visage crowdsource model. You’ll have access to our specialists, who will crowdsource up to 250 candidates and handpick the 10 with the best qualifications for your position. Forget about taking a chance with job boards or recruiting agencies: You’ll find the best green energy talent through Visage every time.

Renewable Energy is Here to Stay

While the implications of the 2016 U.S. election may have you worried about the future of solar and other renewable energies, you can put those worries to rest. The National Renewable Energy Laboratory, or “NREL,” stated that “64 percent of electricity-capacity additions in 2015” were renewable sources.

There was once a time when policies could prove detrimental to the renewable-energy industry, but that time has passed. Economics alone will keep the growth in green-energy sources going strong, so it’s time to find the best-possible talent for your business.

If you’re ready to make your job easier, then let Visage help you recruit and hire the best green energy talent out there. Reach out to recruiters at Visage now, and you could have your next stellar employee in about three weeks.

Confessions of a Customer Success Manager

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As Customer Success Manager for Visage, my main objective everyday used to be: Make sure every client is happy at the end of the day, eager to come back and spend more. Simple right? Well it’s not really that simple.

As I have grown into my role, I have learnt that CSM involves a variety of processes but most importantly, it involves forward thinking – prevention is better than intervention! This is my main objective everyday now.

This means it is not necessarily the client that you are focusing on everyday, but rather the processes of the company and product that facilitate client engagement and experience. Be curious – test and track everything!

Recently, I have learnt that there are 3 main areas to work on:

  1. Success and Product Value:

As a company and team you need to clearly define, understand and promote what success is for the client. Do not be afraid to remind your clients what you promised and delivered. This is a vital step (and often completely missed). Reinforce your value: go back and tell your client what you promised, what you delivered and the value you provided. This is where we lost the mark – we did not even know ourselves what success for the client should be. This isn’t a bad thing, as long as you can recognize that and correct it.

  1. Effective Client Mechanisms:

CSM requires you to constantly learn and to put yourself in the client’s position. A client is 85% less likely to return if they need to provide a lot of effort for the service! To relate this to recruitment and our product – we aim to remove the pain of cost, time and effort, so why implement a long and drawn out feedback process for your clients that you are trying to save time on in the first place? This was our major downfall. We expected our clients to constantly critique each candidate along the way. You need to bring out your innovative side and think about a process that requires little effort but is still effective for you to provide what you promised.

  1. The Team:

A very important and surprising lesson I learnt recently is that CSM is not my job, but rather the entire team’s. It’s an operating system! As Customer Success Manager, you need to ensure your entire team is aligned and synced on every aspect of the product and process. Every team member is accountable for CSM, from the CEO and CTO to each freelance recruiter we have. Involve each team member in your ideas and the progress of each client – you will be pleasantly surprised at the input and value each one can add to the ultimate end goal – a happy and returning customer!

Overall, as a Customer Success Manager I encourage myself everyday to step out of my comfort zone and to take on functional roles that drive and deliver high product value. In fact, this blog post was one of my biggest challenges!

Jeanita Artz – Physical therapist turned start-up enthusiast and Customer Success Champ! Crossfit addict and a great cook.